Client Help Center

Understanding Our Recruitment Process

Our recruitment process is designed to find the best talent for your organization efficiently and effectively.

Step 1: Requirement Analysis

We analyze your job requirements, company culture, and specific needs to create a detailed job profile.

Step 2: Candidate Sourcing

Our recruiters source candidates through multiple channels including our database, job portals, and professional networks.

Step 3: Screening & Assessment

Candidates undergo thorough screening, including resume review, initial interviews, and skill assessments.

Step 4: Client Presentation

We present pre-qualified candidates with detailed profiles and recommendations.

Step 5: Interview Coordination

We coordinate interviews between you and the candidates, providing feedback and guidance throughout.

Step 6: Selection & Onboarding

We assist with final selection, offer negotiation, and ensure smooth onboarding of selected candidates.

Industry Specializations

Hirefex has deep expertise across multiple industry sectors, enabling us to understand specific requirements and deliver targeted recruitment solutions.

Information Technology (IT)

We specialize in recruiting for software development, cybersecurity, data analytics, cloud computing, and emerging technologies.

Finance & Banking

Our finance team recruits for investment banking, corporate finance, risk management, and fintech roles.

Healthcare & Life Sciences

We place professionals in pharmaceuticals, medical devices, biotechnology, and healthcare services.

Manufacturing & Engineering

Our expertise covers automotive, aerospace, heavy machinery, and industrial manufacturing sectors.

Consulting & Professional Services

We recruit for management consulting, legal services, accounting, and advisory roles.

Getting Started Checklist

Follow this checklist to ensure a smooth start to your recruitment partnership with Hirefex.

Before Contacting Us

• Define your hiring requirements clearly
• Prepare job descriptions and specifications
• Determine your budget and timeline
• Identify key stakeholders in the hiring process

Initial Consultation

• Schedule a consultation with our recruitment experts
• Discuss your specific requirements and challenges
• Understand our service offerings and pricing
• Review our track record in your industry

Partnership Setup

• Complete client registration and verification
• Sign service agreements and contracts
• Provide company information and culture details
• Establish communication protocols and reporting

Success Stories & Case Studies

Discover how Hirefex has helped companies across various industries find the right talent and achieve their business goals.

Technology Sector Success

We helped a leading software company fill 15 senior developer positions within 30 days, reducing their time-to-hire by 60%.

Finance Industry Achievement

Our team successfully placed a Chief Financial Officer for a growing fintech startup, contributing to their successful Series B funding round.

Healthcare Sector Impact

We assisted a pharmaceutical company in building their entire R&D team of 25 professionals, enabling them to launch three new products.

Manufacturing Excellence

Our recruitment efforts helped an automotive manufacturer establish their new plant operations with 200+ skilled professionals.

Client Testimonials

"Hirefex's deep industry knowledge and extensive network helped us find candidates who not only met our technical requirements but also fit our company culture perfectly." - CEO, Tech Startup

Permanent Staffing Solutions

Our permanent staffing services help you find the right full-time employees for your organization across all levels and functions.

Service Coverage

• Entry to Mid-Level: Fresh graduates to experienced professionals
• Senior Positions: Managers, Senior Managers, and Team Leads
• Specialized Roles: Technical experts and domain specialists
• Bulk Hiring: Large-scale recruitment for expansion projects

Recruitment Methodology

We use a combination of database search, job portal sourcing, social media recruitment, and referral networks to find the best candidates.

Quality Assurance

All candidates undergo thorough screening including technical assessments, behavioral interviews, and reference checks.

Guarantee Period

We offer a 90-day replacement guarantee for all permanent placements to ensure your satisfaction.

Contract & Temporary Staffing

Our contract and temporary staffing services provide flexible workforce solutions for project-based requirements and seasonal demands.

Service Types

• Project-Based Staffing: Teams for specific projects and initiatives
• Seasonal Staffing: Temporary staff for peak periods
• Interim Management: Temporary leadership for transitions
• Skill Augmentation: Additional expertise for existing teams

Benefits

• Reduced recruitment costs and administrative burden
• Quick deployment of skilled professionals
• Flexibility to scale up or down based on needs
• Access to specialized skills without long-term commitments

Contract Terms

We offer flexible contract terms ranging from 3 months to 2 years, with options for extension or conversion to permanent roles.

Management Support

Our team provides ongoing support including performance monitoring, conflict resolution, and contract management.

RPO (Recruitment Process Outsourcing)

Our RPO services provide end-to-end recruitment process management, allowing you to focus on your core business while we handle all aspects of talent acquisition.

RPO Models

• Full RPO: Complete recruitment process management
• Hybrid RPO: Partial outsourcing with internal coordination
• Project RPO: Specific recruitment projects and initiatives
• Recruiter on Demand: Dedicated recruiters for your team

Services Included

• Job posting and candidate sourcing
• Resume screening and initial interviews
• Interview coordination and scheduling
• Background verification and reference checks
• Offer management and onboarding support
• Recruitment analytics and reporting

Technology Platform

We provide access to our advanced recruitment technology platform for seamless candidate management and reporting.

Cost Benefits

RPO solutions typically reduce recruitment costs by 30-50% while improving quality and speed of hiring.

Campus & Bulk Hiring Solutions

Our campus and bulk hiring services help organizations recruit large numbers of candidates efficiently, whether from educational institutions or the general market.

Campus Recruitment

• University Partnerships: Direct partnerships with leading educational institutions
• Campus Drives: On-campus recruitment events and interviews
• Pre-placement Training: Skill development programs for students
• Graduate Programs: Structured programs for fresh graduates

Bulk Hiring Services

• Mass Recruitment: Large-scale hiring for expansion projects
• Multi-location Drives: Recruitment across multiple cities
• Skill-based Grouping: Candidates grouped by skills and experience
• Rapid Deployment: Quick hiring for urgent requirements

Process Management

We handle the entire bulk hiring process including candidate sourcing, screening, testing, interviews, and onboarding coordination.

Quality Assurance

Despite the scale, we maintain high quality standards through structured assessment processes and quality checks.

Support Channels & Response Times

We provide multiple channels for support and ensure timely responses to all your queries.

Support Channels

• Phone Support: Direct line to our recruitment experts
• Email Support: Detailed queries and document sharing
• Live Chat: Quick questions and instant support
• Video Calls: Face-to-face consultations and meetings
• Client Portal: 24/7 access to your recruitment dashboard

Response Times

• Phone Calls: Immediate response during business hours
• Email Queries: Within 4 hours during business days
• Live Chat: Within 15 minutes during business hours
• Urgent Requests: Within 1 hour for critical requirements
• Weekend Support: Emergency support available

Escalation Process

For complex issues, we have a clear escalation process to ensure your concerns are addressed by the appropriate level of management.

Client Portal & Self-Service

Our client portal provides 24/7 access to your recruitment dashboard and self-service options for managing your hiring needs.

Portal Features

• Job Posting Management: Create, edit, and manage job postings
• Candidate Tracking: Monitor application status and progress
• Interview Scheduling: Schedule and manage interviews
• Document Management: Upload and manage recruitment documents
• Reporting & Analytics: Access recruitment metrics and reports

Self-Service Options

• Candidate Search: Search our candidate database
• Resume Download: Download candidate resumes and profiles
• Feedback Submission: Provide feedback on candidates and services
• Invoice Management: View and download invoices
• Account Settings: Update company information and preferences

Mobile Access

Our portal is fully responsive and accessible on mobile devices for on-the-go management.

Feedback & Service Improvement

Your feedback is crucial to our continuous improvement and helps us deliver better recruitment services.

Feedback Channels

• Client Satisfaction Surveys: Regular surveys to assess service quality
• Post-Placement Reviews: Feedback after successful placements
• Monthly Check-ins: Regular calls to discuss service performance
• Annual Reviews: Comprehensive annual service reviews
• Ad-hoc Feedback: Anytime feedback through various channels

What We Value

• Honest and constructive feedback
• Specific examples and suggestions
• Timely communication of issues
• Recognition of good performance
• Ideas for service enhancement

Our Response

We take all feedback seriously and implement improvements based on your suggestions. You'll receive updates on actions taken based on your feedback.

Service Level Agreements

We maintain clear SLAs and continuously work to exceed your expectations through regular feedback and improvement cycles.

Data Security Best Practices

Protect your personal and professional information with these essential security practices.

Password Security

• Strong Passwords: Use complex, unique passwords
• Password Managers: Use reputable password management tools
• Two-Factor Authentication: Enable 2FA wherever possible
• Regular Updates: Change passwords periodically
• No Sharing: Never share passwords with others

Online Safety

• Secure Networks: Use trusted, encrypted networks
• HTTPS: Ensure websites use secure connections
• Software Updates: Keep software and browsers updated
• Antivirus Protection: Use reputable antivirus software
• Firewall: Enable firewall protection

Information Sharing

• Verify Sources: Confirm identity before sharing information
• Minimal Disclosure: Share only necessary information
• Professional Platforms: Use trusted professional networks
• Privacy Settings: Review and adjust privacy settings
• Social Media: Be cautious about personal information

Email Security

• Be wary of phishing emails
• Verify sender identity
• Don't click suspicious links
• Use encrypted email when possible
• Report suspicious emails

Device Security

• Lock devices when not in use
• Use biometric authentication
• Enable remote wipe capabilities
• Keep devices updated
• Use secure backup solutions

Reporting Security Issues

If you discover a security issue or suspect a data breach, it's important to report it immediately to help protect yourself and others.

What to Report

• Suspicious Activity: Unusual account activity or access
• Data Breaches: Unauthorized access to personal information
• Phishing Attempts: Fraudulent emails or messages
• Security Vulnerabilities: Potential security weaknesses
• Identity Theft: Unauthorized use of personal information

How to Report

• Email: [email protected]
• Phone: +91 9289167043
• Online Form: Use our security reporting form
• Emergency: For urgent issues, call immediately

Information to Include

• Description of the issue
• When it occurred
• What information was involved
• Steps already taken
• Contact information for follow-up

Our Response

• Acknowledgment: We'll acknowledge receipt within 24 hours
• Investigation: Thorough investigation of the issue
• Resolution: Appropriate action to address the issue
• Communication: Updates throughout the process
• Prevention: Measures to prevent future occurrences

Confidentiality

We treat all security reports confidentially and will not disclose your identity without your consent, except as required by law.

Legal Obligations

In case of data breaches affecting personal information, we will comply with all applicable data protection laws and regulations.